This Privacy Policy describes how Glyde Footwear (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, email address, billing and shipping address, and phone number.

When you browse our store, we automatically receive your device’s internet protocol (IP) address, which provides insights into your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about new products, exclusive offers, and store updates.

Text marketing (if applicable): With your consent, we may send you text messages regarding promotions, order updates, or checkout reminders. These may be triggered via webhooks and automated systems.

SECTION 2 – DATA CONTROLLER

The controller responsible for the collection and processing of your personal data in accordance with applicable privacy laws (including the GDPR) is:

Glyde Footwear
📧 Email: support@glydefootwear.com

SECTION 3 – CONSENT

How do we get your consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, or request a return, we imply that you consent to our collecting and using it for that specific reason only. If we request your information for marketing purposes, we will ask you directly for your expressed consent or provide you the opportunity to decline.

How do you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at support@glydefootwear.com.

SECTION 4 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 5 – SHOPIFY

Our online store is hosted on Shopify Inc. They provide the e-commerce platform that enables us to sell our products to you.

Your data is stored through Shopify’s secure data storage and applications. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted and handled according to PCI-DSS standards. Once your transaction is complete, your data is only retained as long as necessary.

Shopify and its payment processors comply with PCI-DSS standards set by the PCI Security Standards Council, including requirements from brands like Visa, MasterCard, and American Express.

For more details, please review Shopify’s Terms of Service and Privacy Policy.

SECTION 6 – THIRD-PARTY SERVICES

Third-party providers we use will only collect and use your information to the extent necessary to perform the services they provide to us (e.g., payment processing, shipping, analytics).

Some providers may be located in or operate from different jurisdictions. As a result, your personal data may be subject to the laws of those jurisdictions. For example, if you are in the UK and your payment is processed in the U.S., U.S. law may apply to that data.

Once you leave our website or are redirected to a third-party site or application, this Privacy Policy no longer applies.

Links:
Some links on our site may lead to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

Google Analytics:
We use Google Analytics to better understand how users interact with our website and to improve the user experience.

SECTION 7 – SECURITY

We follow industry best practices to protect your personal information from being accessed, misused, altered, or destroyed.

Credit card data is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. While no method of transmission over the Internet is 100% secure, we comply with PCI-DSS standards and take additional steps to ensure data protection.

SECTION 8 – COOKIES

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how users navigate our store.

Some examples include:

_session_id: Stores session data.

_shopify_visit: Tracks visit history.

_shopify_uniq: Counts customer visits.

cart: Stores items in your cart.

_secure_session_id, storefront_digest: Used for secure logins.

PREF: Set by Google to track store visits.

You may choose to opt-out or disable cookies through your browser settings.

SECTION 9 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have provided consent for any minor dependents to use this site under your supervision.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Any changes will take effect immediately upon posting on our website. If we make material changes, we will notify you here.

If Glyde Footwear is acquired or merged with another company, your information may be transferred to the new owners in order to continue serving you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, or if you have any concerns about this policy, you may contact us at:

📧 Email: support@glydefootwear.com